What our clients say
Every review below was left on our Fresha booking profile by someone who actually came in. These are the most recent 289, nothing filtered out — 161 of them come with written feedback, the rest are ratings only.
289 reviews
“Excellent service as always”
“Got a hollywood wax and service was amazing !”
“Excellent first EMS session. EMI was friendly, professional and competent. A very interesting half hour.”
“First time here was absolutely amazing very friendly and welcoming staff relaxing environment would definitely recommend. Variety of treatments available”
“Good service as always.”
“I was explained everything and what to expect and when and it was good experience and I enjoyed and hopefully I will be surly be back for more treatment”
“My 2nd season with EMI , I have my fat freeze on my arms and my stomach. Pain is tolerable. this is going rub be my go to now. EMI is kind professional and friendly. She explains everything to me about my sessions”
“I’m really pleased with the service, cleanness and facilities at Shape Zone. Emy is very professional, friendly and caring. Highly recommend!”
“Absolutely amazing experience yesterday. Will be returning soon!”
“Professional & friendly thankyou Emi”
“Great service and wax was done quickly and smoothly.”
“Amazing”
“V professional v clean & a friendly lady thankyou Emi”
“I have reached the end of my 2 courses of EmSculpt at Shape Zone, (8 sessions in total) it has really helped, i have seen an improvement in tone and shape as well as easing of my lower back which is a nice side effect! The service has been great and I will book further sessions with Emy for sure!”
“Very good experience at Shape Zone today, with honest, straightforward, kind advice. Highly recommended.”
“When lovely, relaxing”
“Very helpful and professional. I would definitely recommend and book again. Thank you”
“Emi was truly extraordinary. Her professionalism, dedication, and attention to detail stood out from the very beginning. She handled everything with confidence and care, making the entire experience smooth and stress-free. What impressed me most was her genuine kindness and willingness to go above and beyond to ensure everything was perfect. She combines skill with a warm, approachable attitude, which makes a real difference. I would highly recommend Emi to anyone looking for someone reliable, capable, and exceptional at what she does.”
“Very friendly, professional and knowledgeable.”
“Amazing experience, thank you”
“Emi is the best when comes to waxing.”
“Great service. Emi is brilliant”
“I had a great experience today with Emy!!! She explained me everything, I highly recommend her!”
“I am very pleased with the service. Emily is very thorough and knowledgeable about various treatments”
“Very good. Julia was very helpful”
“Very good, super lovely and helpful staff. Helped me ease the pain and made the experience more pleasurable. Thank you.”
“Excellent service as always”
“Very good treatment”
“Eni is just a beautiful and caring person”
“Great experience”
“Emi is absolutely amazing. She made me feel so comfortable from the moment I met her. Will definitely be going back to Emi.”
“Very pleased with the relaxing weather therapy. Julia was very helpful and supportive”
“Nice service. Very frindly”
“Real good treatment session, very relaxing and Eme was knowledgeable, supportive and given me lots of advice”
“I highly recommend the salon and services provided by Emy. Five star experience!”
“Emi is the best I experienced when comes to waxing. I would definitely highly recommend her to anyone for waxing.”
“Great service as always in a relaxing environment. Emy is great.”
“Imy was very helpful and very knowledgeable. She spoke me through each step and made me feel very comfortable. Would definitely recommend. X”
“A huge part of the positive experience was Emi, who was incredibly wonderful and friendly from start to finish. She made me feel completely at ease, explained everything clearly, and was so attentive throughout the session. Her warmth and professionalism really made the whole process enjoyable rather than intimidating. I was happy that machine was of good quality because I know some clinic dont service them and they lose effectiveness. Would definitely return and recommend to everyone”
Thanks so much Dmitry, for taking the time to leave us such a nice review! It’s much appreciated.
“Had a great cryolipolysis session today - the treatment was comfortable, professional, and I felt well taken care of throughout. Everything was clearly explained, and I left feeling really positive about the results to come.”
Thanks so much Alina, for taking the time to leave us such a nice review! It’s much appreciated.
“The assistance I received was exceptional. I purchased a Groupon voucher for a cryotherapy session. I was expecting it to be painful but it was not. Thank you, Shape London.”
Thanks so much Rhea, for taking the time to leave us such a nice review! It’s much appreciated.
“Shape zone is an amazing place! I had the opportunity if doing their EMScuplt multiple sessions package and I absolutely love the results. Their machines are advanced and very new. If you are looking to get your glutes toned and other amazing treatments, I highly suggest booking with shapezone!!!”
Thanks so much Nala, for taking the time to leave us such a nice review! It’s much appreciated.
“I had such a great wax, felt comfortable and will be back for life. Thank you so much”
Thanks so much Samira, for taking the time to leave us such a nice review! It’s much appreciated.
“I had a wonderful experience in Shape zone. I was welcomed by EMI who had so much knowledge of the treatment and she had given me really good advice as well to help me achieve my goals. Thank you so much! I will definitely come back”
Thanks so much Anna, for taking the time to leave us such a nice review! It’s much appreciated.
“Very professional and efficient service from Emy. Excellent customer care. Thank you.”
We are delighted Ania by your appreciation for our services and look forward to seeing you again every time.
“With Emi waxing is painless, fast and efficient. Emi is also friendly and as a result the waxing session doesn’t feel like a chore.”
Thank you very much indeed Myriam, for your appreciation! See you soon.
“Great experience again with Emi and my EMS course designed to help lift and firm my body. Happy with progress so far”
Thank you Zoe for the 5-star rating! We’re glad you had a great experience and look forward to seeing you again soon.
“Emi is brilliant!!! I will be back to the salon for another treatment with her.”
Thank you Lauren for your appreciation. We’re glad you had a great experience and look forward to seeing you again soon.
“Emi was very helpful and talked through which treatment would best suit my goals.”
Thank you Zoe for the 5-star rating! We’re glad you had a great experience and look forward to seeing you again soon.
“I highly recommend this beauty salon. Great facilities, convenient location and good value for money! Special thank you to Emy for her outstanding customer service and attention to detail.”
Thank you Ania for your wonderful feedback! See you soon.
“Good treatment lovely staff.”
Thank you Rita for your wonderful feedback! Hope to see you soon.
“Great experience, you can see the aesthetician cares about her clients :)”
Thank you Stephanie for your wonderful feedback! Hope to see you soon.
“Good service and always”
Thank you Rita for your wonderful feedback! We hope to see you soon.
“Wonderful experience with Miorara, a lovely lovely lady who made the experience 10x better. Will definitely be visiting again in the future for Emsculpt, really saw a difference with only one session.”
We appreciate your kind words and appreciation regarding the quality of our services and staff. Thank you Merve and hope to see you soon.
“Emy is very professional, caring and knowledgeable - thank you for a great service! The salon has great facilities, is clean and conveniently located.”
Thank you Ania, for sharing your positive feedback and for your wonderful words.
“Fantastic experience for me and my wife”
Thank you Jag for your wonderful feedback!
“Great services, sadly a little expensive but perfectly done.”
Thank you Myriam for your appreciation. We try to keep prices low, but at the highest possible quality of services and products.
“Emi was absolutely amazing. Totally recommend her for waxing. Really experienced and patient. Thank you Emi so much.”
We appreciate your kind words and appreciation regarding the quality of our services and staff. Thank you Ezgi and hope to see you soon.
“Had a great cryolipo session, my second and I highly recommend for competence, friendliness and quality devices”
Thank you Maria, for sharing your positive feedback and for your wonderful appreciations!
“Emi was lovely - she checked in on me and made sure the equipment was well adjusted. I have been twice and both times have been good.”
Thank you Phoebe, for sharing your positive feedback and for your wonderful appreciations!
“Loved it ....was made really welcome great experience highly recommend”
Thank you Nicola, for sharing your positive feedback and for your wonderful words.
“Clean and very professional ! Will visit again.”
Thank you Juliette, for sharing your positive feedback. See you soon.
“Amy was very welcone and professional and treatment was relaxing, exactly what I needed”
Thank you Debora for your wonderful feedback!
“Airy wanting area, clean toilet facility. Extremely knowledgeable.”
Thank you Joslyn for your wonderful feedback!
“Very friendly service … would definitely recommend”
Thank you Naomi for your wonderful feedback!
“Really friendly staff”
Thank you for your wonderful feedback!
“Emi might be the best waxer in the world. She is most certainly the best in London. Clean, thorough and friendly. The best! See you next week and thank you!”
Thank you Katrina for your kind words! We are all so happy to hear that you had a wonderful experience. We appreciate you taking the time to share your feedback. We hope to see you again soon.
“Great”
Thank you for sharing your positive feedback.
“Great customer service as always”
Thank you for sharing your positive feedback.
“Very pleasant experience. The 360 cryo is fantastic and the pressotherapy is very relaxing. Can see my results already and definitely will be back.”
Thank you Paula, for sharing your positive feedback, and we’d love to welcome you back for your next beauty appointment.
“Always great service. Thank you.”
Thank you for sharing your positive feedback.
“Amazing!”
Thank you Francisca for your wonderful feedback!
“I am very happy with the quality of service at Shape Zone London for waxing. It is my 3rd time using this salon for multi areas waxing and on all occasions, it was well done and fast. The practitioner is also very friendly. It is one of the best place I found for waxing, I highly recommend it.”
Thank you Myriam for your kind words! We are all so happy to hear that you had a wonderful experience. We appreciate you taking the time to share your feedback. We hope to see you again soon.
“I wasn’t sure what to expect but the lady was friendly and made me feel welcome and relaxed. The press therapy session was good and l feel more mobile than before. Thanks for a great experience.”
Thank you Jaki for your wonderful feedback! We are so pleased that you enjoyed the pressotherapy. We look forward to your next visit.
“The session was clean and the environment was comfortable. However, I’ve had better experiences elsewhere. The pressotherapy suit used here wasn’t as precise or effective with the massage compared to others I’ve tried. Still, it was fine for a one-time session.”
We are really sorry Paula that our pressotherapy suit is not suitable for your body — they are universal size and we can’t personalise them much. We had a lot of clients happy with this service and we’re glad you liked it in the end. We hope to see you again.
“Excellent care and service well worth attending for a good treatment”
Thank you for your wonderful feedback! We look forward to your next visit.
“Great atmosphere, facilities and value for money. Fantastic service from Emi - thank you!”
Thank you for your wonderful feedback! We are so pleased that you enjoyed the waxing and our team’s expertise. We look forward to your next visit.
“Amazing i recommend this place .”
Thank you for sharing your positive feedback, and we’d love to welcome you back for your next beauty appointment.
“Always a great experience! I had multiple sessions of cryo 360. The treatment lasts around 45 minutes and it’s painless (apart from an initial pinch from the suction cups), so you can just relax. I have seen incredible results already after 4/5 weeks from treatment. Multiple treatments might be needed, but it’s 1000% worth it. Shapezone is my n.1 favorite clinic where everyone is very knowledgeable and always recommend what’s best for you.”
Thank you for your kind words! We are all so happy to hear that you had a wonderful experience. We appreciate you taking the time to share your feedback. We hope to see you again soon.
“Efficient, fast and friendly”
Thank you for sharing your positive feedback.
“The best bikini waxing experience I have ever had. Clean, knowledgeable, friendly and thorough. Thank you so much Emi! See you next month”
Thank you for your wonderful feedback! We are so pleased that you enjoyed the waxing and our team’s expertise. We look forward to your next visit.
“10/10 experience with Emy, I came for a Hollywood hot wax and an underarm wax. I love her & I will be returning undoubtedly - her service is spectacular. She made my whole week, and she deserves the world. Including a raise ✨ The fastest service, I was so shocked how much I wasn’t in pain - we had a beautiful conversation throughout my whole appointment I didn’t even touch my phone. She’s a queen. Thank You Emy ❤️”
Thank you for your wonderful feedback! We are so pleased that you enjoyed the waxing and our team’s expertise. We look forward to your next visit.
“Great experience. Very professional and good knowledgeable employee. Warming welcome.”
Thank you for your wonderful feedback! We are so pleased that you enjoyed our treatments and our team’s expertise. We look forward to your next visit.
“I really loved the treatment and felt comfortable. Emi was great in explaining me the 360 Deg cryo benefits and what are the after care to drink lot of water, exercise and massage for the lymphatic drainage after the cryolypolsis treatment.”
Thank you for your wonderful feedback! We are so pleased that you enjoyed the cryolipolysis and our team’s expertise. We look forward to your next visit.
“Always a pleasure when I have a treatment. I have been a loyal customer for over ten years and long may this relationship continue. Many thanks.”
Thank you for your wonderful feedback! We are so pleased that you enjoyed our treatments and our team’s expertise. We look forward to your next visit.
“Great experience. Warm welcome. Very professional. I highly recommend this place.”
Thank you for your wonderful feedback! We are so pleased that you enjoyed our services and our team’s expertise. We look forward to your next visit.
“First time visiting Shape Zone - would highly recommend! Amy was lovely and very helpful. Will be returning!”
Thank you for sharing your positive feedback, and we’d love to welcome you back for your next beauty appointment.
“Emi is very quick and efficient, the Lycon wax is also amazing, it took me almost two moths to grow smth back. Very happy with the results!”
Thank you for sharing your positive feedback, and we’d love to welcome you back for your next beauty appointment.
“The best wax I’ve ever had! My beautician was absolutely amazing—super sweet, professional, and made me feel completely comfortable. The space was very clean, and she was quick but thorough. I’m so happy with the results and will definitely be coming back. Highly recommend!”
Thank you for sharing your positive feedback, and we’d love to welcome you back for your next beauty appointment.
“The lady was so lovely and reassuring. This was my first time and I had a great experience”
Thank you for your appreciation.
“Made me feel comfortable. Did great job with waxing. Used best products.”
Thank you for your appreciation.
“Lovely lady that runs this shop very friendly”
Thank you for your appreciation.
“The lady is very nice. She is very welcoming and professional. Thank you very much for the advice and the service xx”
Thank you for your appreciation. We hope to see you soon again.
“Emy was so knowledgeable and professional through my treatments. I came away feeling so relaxed and pampered. Thank you.”
Thank you Paula, we truly appreciate your positive feedback. Your review reminds us why we love what we do. Thank you for taking the time to share it. It’s our pleasure to serve customers like you.
“Very welcoming professional and made me feel at ease by giving all the relevant information. I would highly recommend Shapezone.”
You just made our day! Thanks for the awesome review.
“Very friendly and very satisfied with my waxing”
We truly appreciate your positive feedback.
“Great as always and staff so friendly and helpful!”
You just made our day! Thanks for the awesome review.
“Amazing 🤩”
We truly appreciate your positive feedback.
“Very good thank you.”
We truly appreciate your positive feedback.
“Had an amazing experience at Shape zone. The establishment is very clean and professional. My waxer Emy made me feel extremely comfortable and did such a great job. Would definitely recommend. The Lycon wax used on me was extremely effective with minimal pain and I look forward to my next session at shape zone with the product!”
Hi Laila, we are so happy to hear you had a good time with us, we will see you again soon!
“I tried the new sunbed with power plate, it was fab!”
Hi Natacha, glad to hear you were impressed with our new sunbed, see you again soon!
“Such a great experience. So caring and supportive. And one thing I noticed that a lot of salons do not do is dispose of their sticks after every use. That is a high level of hygiene ✅”
Hi Arberina, we are so happy to hear you were pleasantly surprised by our salon. Hygiene is our priority. See you again soon!
“Very good service overall”
Hi Michelle, happy to hear you had a great time! See you again soon!
“Great experience, painless and very good products”
Hi Supriya, we’re so very happy to hear you had a good time with us! Looking forward to seeing you again soon!
“Eni was amazing, she made me feel at ease as it was my first time at the salon. She was friendly and professional throughout”
Hi Marie, we’re so grateful for your 5-star review. Thanks for sharing your experience, looking forward to seeing you soon!
“Great, clean place and super quality treatment. Highly recommend it. Added bonus is that everyone is very friendly!”
Hi Emanuela, it was a pleasure serving you — thank you so much for the amazing review! Looking forward to seeing you soon.
“I had an amazing experience at Shape Zone London! The customer service from all the staff was outstanding, making me feel comfortable and well taken care of. I highly recommend trying the Lycon hot wax, as it provides a much less painful experience compared to strip waxing. Overall, I had a great experience and would definitely recommend this place for waxing!”
Hi Aaliyah, thank you so much for your kind words! We’re thrilled you had a great experience with us and we are looking forward to seeing you again soon!
“Very cozy and clean space. The receptionist is super friendly and explained everything about the procedure.”
Hi Maria, we’re so happy to hear that you enjoyed your visit, your feedback means the world to us. Looking forward to seeing you again soon!
“Highly recommend! Great service, clean salon, quality facilities, friendly approach. Emy made me feel comfortable and welcomed.”
Hi Ania, we are so happy to hear you had a great time with us and we are looking forward to seeing you again soon.
“I had a great experience today at the centre.”
Hi Baya, we are so happy you enjoyed your time and we are looking forward to seeing you again soon!
“Ive done Hollywood waxing and legs with Emy and she is the best therapist I had so far, great person to communicate and super professional. Definitely will come back for her.”
Hi Andreea, we are so glad that you enjoyed your time with us! We are looking forward to seeing you again soon :)
“The lady that did my waxing was amazing! This will be my go to place from now on for any waxing service. So professional”
Hi Nadia, thank you so much and we’re glad you enjoyed your service. Looking forward to seeing you soon!
“Excellent service, the girls very good”
Hi Martha, we are so happy to hear you enjoyed your appointment with us! Looking forward to seeing you again soon!
“I had a great experience at shape zone for waxing. The therapist was effective and friendly. She did a very good.”
Hi Myriam, we’re happy to hear you enjoyed your time with us and we hope to see you again soon!
“Amazing experience from Emmi who done my wax, she’s so professional and welcoming which really helped my nerves because I’m terrible at getting a wax! She goes above and beyond to make sure that she has done an excellent job that you’ll be proud of, wonderful experience from the team! I’ll be going back”
Hi Chelina, thank you so much for the great review and we hope to see you again soon!
“Emi and Julia are really friendly and very accommodating. Emi is very knowledgeable and understands your needs. The treatment I had was LPG skin tightening for buttocks and lower abdomen. It was a little painful but bearable, especially on the thighs. She worked on other areas and not just the target area. I’ve booked 6 sessions for now but will need more to see any realistic results, which was an honest recommendation.”
Hi Sweetie! We are so happy to hear you had a great time with us and we are looking forward to seeing you again soon!
“Really nice, very clean, extremely considerate and friendly staff! Thanks so much.”
Hi Naomi, we are so happy to hear you had a wonderful time with us!
“As my first wax the experience was amazing! I was made to feel comfortable and it was done as pain free as possible. Thank you Julia”
Thanks very much for your kind feedback. Hope to see you next time.
“The treatment was good an the lady was very friendly an nice will be goin back for second treatment.”
Thank you for your review, looking forward to seeing you soon!
“Emi is so knowledgeable and kind and took the time to explain all the options available. I’ll definitely be going back!”
“Lovely experience. Friendly, welcoming and knowledgeable.”
“Emi was so lovely & made me feel comfortable with my treatment. Thank you so much xx”
“I wish I could give them more stars. I saw Emy and she was fantastic. Upon walk in I was greeted by a kind receptionist and filled up the form. Emy came upstairs and waited for me to fill up the form and finally brought me downstairs. The place was spotless and clean and the room was a nice temperature. I came here initially for cryolipolysis but when speaking with Emy she advised me the best possible treatment rather than cryolipolysis. Her knowledge was outstanding and she still adhered to the price that I initially paid for. Shes the best!!!”
Thank you Reg for your nice review, we are glad that you are our new client. Hope to see you again soon, for new treatments.
“Really happy with procedure. Such lovely and friendly staff would definitely recommend!!”
Thank you Daisy for your time to write so nice review about our salon. Hope to see you soon.
“Always a pleasure to come to ShapeZone, any treatment I try. Very pleased with how helpful, kind and dedicated is Esther and would highly recommend her services”
Thank you Camy for your time to leave us so nice review. Hope to see you soon!
“Have got pressotherapy lymphatic massage, very happy with a result. Staff are very friendly. Thank you !”
Thank you Natalia for your appreciations, we hope to see you again soon!
“Great service as always”
“Great treatment and the staff is amazing as usual!”
“Always a good experience, Eszter is fab !”
“Great experience. Friendly and professional staff ☺️”
“Amazing service and treatment was made to feel very comfortable xxxxx”
“Great service as always”
“Lovely experience as always”
“Amazing experience”
“Fabulous experience. A very modern clinic with calming and beautifully decorated treatment rooms. The staff were professional and knowledgeable and ensured that the treatment was completed to a very high standard. I would highly recommend this clinic!”
“Great salon, professional, courteous, great services and value for money, would recommend”
“Fantastic experience and customer service”
“Natalia was very friendly and knowledgeable. Lovely atmosphere in the salon.”
“Relaxing and friendly atmosphere. Will go back again and advise family and friends to visit Shape Zone London. Thank you 😊”
“Esther is always so kind and thoughtful. Very relaxing treatments and overall experience, highly recommended!!”
“I also have the best time here- great facilities and service :)”
“Absolutely fantastic visit to Shape Zone. I was made very welcome and at ease during my session.”
“was curious to try this clinic and their treatments out, and was so pleasantly surprised to have the most kind and professional experience!! I felt very well looked after, you will be in good hands here!”
“Was a great experience. Very relaxing. will be back for more treatments soon.”
“I just had my first visit, and it was truly exceptional! The atmosphere was clean, welcoming, and incredibly relaxing. The friendly staff made the experience even better.”
“Really nice salon, Eszter is very professional. Would recommend”
“It was amazing, super relaxing and great customer service !”
“This machine is impressive and relaxing at the same time! I definitely worked up a sweat and enjoyed it; I am proud of me! If you enjoy no pain calorie burning cycling with a sauna like feel whilst watching Netflix or listening to music, this machine is for you!!”
“Excellent service very friendly I would 100% recommend this place”
“I never knew that I would sweat as much as I did. I enjoyed the experience of the machine suction system and adjusted it accordingly. Listening to music and peddling away the time went by fast. I was greeted by a lovely lady who explained in great detail what the machine will do and how to adjust it to fit my peddling. Very helpful, friendly customer service. Highly recommend it.”
“Fantastic service. Thank you 😊”
“Staff were very kind”
“Fantastic service! Very welcoming, I loved my session and would recommend it.”
“Great service”
“First time coming! Loved every moment really calming.”
“Great experience as always. I love Shapezone.”
“The lady was lovely, she gave me some ‘plastic bag trousers’ then wrapped my body in a jacket type thingy whilst I lay down, then started up the machine. Gave me the remote to choose a show on Netflix or listen to relaxing music. She checked if I was ok with the pressure level and then stepped out. She returned just before the machine finished to undo me and advised I drink water to help with the toxin flushing / drainage. It was a lovely, weird ticklish feeling initially, but very relaxing!”
“Really friendly beauty therapist and lovely clean, confortable salon. Enjoyed my pressotherapy treatment very much. The option to watch netflix during it is a great bonus”
“Great experience and customer service i always feel welcomed and enjoy my experience had Pressotherapy lymphatic drainage.”
“Great and professional service very friendly staff. The lymphatic pressure therapy has been great.”
“Very humble and caring staff. Highly recommended”
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Come and see for yourself
Book online in under a minute, or message us first if you would rather ask a question. 407 Wandsworth Road, London SW8 2JP.